Venessa Bennett
From User Research to User Obsession: Building Organisations That Actually Care
Most teams claim to be user-centred, but struggle
to maintain that focus when zdeadlines loom.
to maintain that focus when zdeadlines loom.
This talk reveals practical strategies for embedding genuine user empathy throughout your organisation—from making research findings impossible to ignore, to helping leadership see users as real people rather than abstract metrics.
You'll learn how to shift your company culture from assumptions about what users want to actually understanding what they need.
About this speaker
Venessa is a renowned design leader, speaker, and problem solver who specialises in creating experiences that meet business and customer needs. With a proven track record of building design practices and teams for brands such as Vodafone, Rightmove, and UK tech unicorn Cazoo, she is currently the Global UX Director at Dye & Durham. Through her blog, Venessa shares her invaluable insights and learnings on UX and design leadership.
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Join us for a day of big ideas, bold conversations, and a community that feels more like a crew than a crowd.
